Airtel Money FAQs

1. What services can I access via Airtel Money?
You can:

• Withdraw your savings or receive loan disbursements (up to K20,000.00) by selecting Airtel Money as a payment option on our digital or PDF forms.
• Make loan repayments.
• Deposit funds into your savings account.

2. How do I select Airtel Money as my payment option for withdrawals or disbursements?
When filling out our loan or savings withdrawal forms (paper or digital), choose Airtel Money as your preferred payment method. Ensure you provide your correct Airtel Money number.

3. How do I deposit money into my savings or repay a loan using Airtel Money?
Follow these steps:

1. Dial *115#
2. Select option 4 ‘Make Payment’
3. Select option 6 ‘Goods & Services’
4. Select option 1 ‘Enter Merchant Code’
5. Enter Business Name ‘300005‘ 
6. Enter Amount
7. Enter NRC as Reference
8. Enter PIN

4. Is there a limit to the amount I can transact?
Yes, the maximum amount for loan disbursements or savings withdrawals via Airtel Money is K20,000.00 per transaction.

5. How long does it take for transactions to reflect?

Loan and withdrawal turnaround times (TATs) still apply.